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    Please contact 'contact@ingeniousbros.com' for authorization for any returns or exchanges.


    ▶︎ Allowed on UN-USED, NON-PERSONALIZED items, within 2 weeks of receipt. We don't allow returns on a personalized item unless there has been an error on our part.


    ▶︎ Any refunds will not include shipping charges. 


    ▶︎ All returns/exchanges should be insured to avoid damage or loss during transit. 


    ▶︎ Your return will be processed as soon as it is received. Please allow 3~10 business days for this to reflect in your account.


    ▶︎ To exchange an item please contact 'contact@ingeniousbros.com' for assistance.


    ▶︎ All returns and exchanges should be sent to:

    Ingenious Bros R&E

    201dong 206ho, 42, World Cup buk-ro 47-gil, Mapo-gu, Seoul, Republic of Korea

    Post code: 03912