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    PROCESSING TIME

    Please allow 3~5 business days for your order to ship as all of our items are made to order.

     

    IN TRANSIT

    You will receive an e-mail containing your tracking number as soon as the label is printed. The detailed tracking information may take up to 10 hours to be seen.

    Once your order has shipped from Ingenious Bros, status is available from the carrier. However, in case of a standard shipping, a few carriers in the destination country(ex. Canada Post) don't provide us the tracking information when our parcel has arrived at their customs.

    Ingenious Bros will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.

      

    SHIPPING TRANSIT TIMES

    ▶︎ STANDARD SHIPPING

    United States: 1~2 weeks

    Others: 1~3 weeks

    ▶︎ EXPEDITED SHIPPING

    United States: 3~4 business days

    Others: 3~6 business days

     

    CUSTOMS AND IMPORT TAXES

    Ingenious Bros is not responsible for customs and import taxes.